{"id":6750,"date":"2020-08-29T10:37:27","date_gmt":"2020-08-29T10:37:27","guid":{"rendered":"https:\/\/waysouk.com\/faq\/"},"modified":"2024-04-29T08:35:34","modified_gmt":"2024-04-29T08:35:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/waysouk.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"schema-faq wp-block-yoast-faq-block\">\n    <div class=\"schema-faq-section\" id=\"faq-question-1610644591641\">\n        <strong class=\"schema-faq-question\">COMMENT PUIS-JE SUIVRE MA COMMANDE?<\/strong>\n        <p class=\"schema-faq-answer\">Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail avec un <a href=\"#\" target=\"_blank\" rel=\"noopener\">lien<\/a> vers les informations de suivi. Les clients peuvent \u00e9galement se connecter \u00e0 leur compte et cliquer sur la section \u00ab\u00a0Commandes\u00a0\u00bb pour trouver les d\u00e9tails de suivi.<\/p>\n    <\/div>\n    <div class=\"schema-faq-section\" id=\"faq-question-1610644660595\">\n        <strong class=\"schema-faq-question\">ANNULER OU MODIFIER VOTRE COMMANDE<\/strong>\n        <p class=\"schema-faq-answer\">Vous pouvez annuler votre commande ou modifier votre adresse dans les 24 heures suivant sa passation. Besoin de modifier votre commande ? Annulez-la d&rsquo;abord, puis passez une nouvelle commande.<br\/><br\/>1-Pour annuler votre commande, veuillez vous connecter \u00e0 votre compte.<br\/><br\/>2-Si vous n&rsquo;avez pas de compte, cr\u00e9ez-en un ci-dessous pour traiter une annulation.<br\/>Note : Le paiement en tant qu&rsquo;invit\u00e9 ne cr\u00e9e pas automatiquement un compte pour vous.<\/p>\n    <\/div>\n    <div class=\"schema-faq-section\" id=\"faq-question-1610645102016\">\n        <strong class=\"schema-faq-question\">METTRE \u00c0 JOUR VOTRE ADRESSE DE LIVRAISON<\/strong>\n        <p class=\"schema-faq-answer\">Vous pouvez changer votre adresse de livraison dans l&rsquo;heure qui suit la passation de votre commande.<br\/><br\/>1-Pour mettre \u00e0 jour votre commande, veuillez vous connecter \u00e0 votre compte.<br\/><br\/>2-Si vous n&rsquo;avez pas de compte, cr\u00e9ez-en un ci-dessous pour traiter une annulation.<br\/>Note : Le paiement en tant qu&rsquo;invit\u00e9 ne cr\u00e9e pas automatiquement un compte pour vous.<\/p>\n    <\/div>\n    <div class=\"schema-faq-section\" id=\"faq-question-1610645569642\">\n        <strong class=\"schema-faq-question\">QUAND RECEVRAI-JE MON REMBOURSEMENT?<\/strong>\n        <p class=\"schema-faq-answer\">Vos remboursements seront toujours dirig\u00e9s vers le mode de paiement d&rsquo;origine et appara\u00eetront g\u00e9n\u00e9ralement sur votre relev\u00e9 bancaire dans un d\u00e9lai de 7 \u00e0 10 jours.<br\/><br\/>Veuillez noter que, selon votre banque, les remboursements peuvent appara\u00eetre sur votre relev\u00e9 sous diff\u00e9rentes formes :<br\/>* Un nouvel \u00e9l\u00e9ment de ligne : Le remboursement est r\u00e9pertori\u00e9 comme une transaction distincte.<br\/>* Charge de r\u00e9version : La transaction d&rsquo;origine sera annul\u00e9e.<\/p>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>COMMENT PUIS-JE SUIVRE MA COMMANDE? Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail avec un lien vers les informations de suivi. Les clients peuvent \u00e9galement se connecter \u00e0 leur compte et cliquer sur la section \u00ab\u00a0Commandes\u00a0\u00bb pour trouver les d\u00e9tails de suivi. ANNULER OU MODIFIER VOTRE COMMANDE Vous pouvez annuler votre commande ou modifier [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"0","ocean_second_sidebar":"0","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"0","ocean_custom_header_template":"0","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"0","ocean_menu_typo_font_family":"0","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"0","footnotes":""},"class_list":["post-6750","page","type-page","status-publish","hentry","entry","owp-thumbs-layout-horizontal","owp-btn-normal","owp-tabs-layout-horizontal","has-no-thumbnails","has-product-nav"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/pages\/6750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/comments?post=6750"}],"version-history":[{"count":0,"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/pages\/6750\/revisions"}],"wp:attachment":[{"href":"https:\/\/waysouk.com\/fr\/wp-json\/wp\/v2\/media?parent=6750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}