To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Order Tracking

Last Updated: 01/09/2025

How to Track Your Order

Tracking your order is easy! Once your order has been shipped, you will receive a shipping confirmation email that includes a tracking number and a direct link to track your package. Simply click on the link or enter the tracking number on the carrier’s website to get real-time updates on your shipment’s status.

Tracking Process:

  1. Check your email for the shipping confirmation
  2. Locate your tracking number in the email
  3. Click the tracking link or visit the carrier’s website
  4. Enter your tracking number to view your shipment status

Understanding Tracking Statuses

Tracking statuses may vary depending on the carrier, but here are some common terms you might encounter:

  • Order Processed: Your order has been received and is being prepared for shipment.
  • In Transit: Your package is on its way to the destination.
  • Out for Delivery: The package is with the local delivery agent and will be delivered soon.
  • Delivered: The package has been successfully delivered to the recipient.
  • Exception: There may be a delay or issue with the delivery. Contact customer support for assistance.

Shipment Tracking Link Glossary

Below, we have listed shipping links to all our associated vendors. We use multiple shipping methods to ensure that you receive your orders in a timely fashion.

Standard shipping:

USPS:
Tracking
UK:
Tracking
France:
Tracking
Germany:
Tracking
Australia:
Tracking

Expedited shipping:

FedEx:
Tracking
DHL:
Tracking
Aramex:
Tracking

International shipments*:

17Track:
Tracking

*For international shipments, we recommend using 17Track as it consolidates tracking information from multiple carriers worldwide.

Troubleshooting Tracking Issues

If you’re experiencing issues with tracking your order, here are some steps you can take:

  • Wait 24-48 hours after receiving the tracking number as it may take time to update in the carrier’s system.
  • Double-check that you’ve entered the tracking number correctly.
  • Try tracking your package on the carrier’s official website directly.
  • If your tracking hasn’t updated in more than 5 business days, please contact our customer support team for assistance.

Contact Us

If you have any questions regarding tracking your order or need assistance with a shipment, please contact our customer support team:

  • Email: [support[@]waysouk[dot]com]
  • Contact Form:Contact page